Privacy Policy
Effective Date: September 29, 2026
Last Updated: September 29, 2026
Ouri Matcha LLC ("we," "us," or "our") respects your privacy. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit or make a purchase from our website.
1. Information We Collect
When you visit or make a purchase on our website, we collect the following types of information:
* Order & Account Information: Your name, billing address, shipping address, payment details (processed securely through our payment provider), email address, and phone number.
* Device & Usage Data: Your IP address, browser type, time zone, cookies, and website interaction data to help improve user experience and site functionality.
2. How We Use Your Information
We use the information we collect to:
* Process and fulfill your orders, including sending order confirmations, shipping updates, and customer support communications.
* Prevent fraud and protect the security of our store.
* Provide you with marketing communications or newsletters (only if you have opted in).
* Comply with applicable legal obligations.
3. Sharing Your Personal Information
Ouri Matcha LLC does not sell, rent, or trade your personal information. We share your personal data only with trusted third-party service providers who assist us in operating our store, including:
* E-commerce platform providers (e.g., Shopify, WooCommerce)
* Payment processing services (e.g., Stripe, PayPal)
* Shipping and fulfillment carriers (e.g., USPS, UPS, FedEx)
* Analytics services (e.g., Google Analytics)
4. Your Privacy Rights
Depending on your jurisdiction, you may have the right to request access to, correction of, or deletion of the personal information we hold about you. To exercise these rights, please email us at hi@ourimatcha.com.
5. Contact Us
For questions or concerns regarding our privacy practices, please contact us at:
Ouri Matcha LLC
Email: hi@ourimatcha.com